FAQ
Who is Polymermarketplace designed for?
How much does it cost to use Polymermarketplace?
We offer our platform on a “pay-per-transaction” basis. That’s right. No fee unless you sell material using our technology. We only charge less than one percent on the volume transacted, billed on a monthly basis. That’s it. No minimum monthly service fees or other hidden charges. To add more certainty to your monthly expense, our commission rate is capped to not exceed a certain amount per metric ton sold. The fee is paid by the seller using our platform, not the buyers invited to transact business via the platform. Contact us for more information on pricing and to schedule a free demonstration.
Can Polymermarketplace be customized to match my company’s branding?
Yes. Polymermarketplace is designed to complement your sales efforts. The platform will be customized to match your company’s branding, including placement of logos and color schemes. You can even use your own company domain name! The idea here is to ensure that your customers know they are dealing with your company when buying material and not a third party sales agent. Please contact Polymermarketplace to learn more about company branding possibilities.
Can Polymermarketplace be hosted within my organization?
Does Polymermarketplace offer 24/7 technical support?
Can Polymermarketplace reduce my operational costs?
Yes. Polymermarketplace can minimize certain costs in your sales chain such as warehousing costs, sales personnel costs, office administration costs, fixed overhead costs, financing costs and many more. Contact Polymermarketplace to learn more about how our technology can provide greater cost savings and increased sales margins.
Is it possible to handle invoices and payments through Polymermarketplace?
Can Polymermarketplace be used in various global regions?
Does Polymermarketplace offer multilingual support?
Does Polymermarketplace support multiple time zones?
Can Polymermarketplace be used on mobile devices?
Can I view the status of my pending orders?
Is there a fee for using customer or technical support?
How can Polymermarketplace software be integrated into my existing system?
What support does Polymermarketplace provide before, during and after implementation?
Can Polymermarketplace provide custom features to service my company’s needs?
Yes. Polymermarketplace can provide custom features and functionalities to fit your company’s needs. For example, you may wish to add invoice and delivery tracking services. Separate development costs for additional features and functionalities may be applicable. Contact Polymermarketplace to discuss questions about custom development and associated costs.
Can Polymermarketplace be synced with existing CRM systems?
Yes. Polymermarketplace is designed to be compatible with existing CRM systems. In fact, our platform works best when it is synced with your back-end systems making the process of offering and confirming sales faster and easier. Please contact Polymermarketplace to learn more about integration possibilities with your CRM system.
Can Polymermarketplace be integrated to existing ERP systems?
Yes. Polymermarketplace was designed and built to integrate with leading ERP systems such as SAP, Microsoft Dynamics, Oracle and others. We do not provide actual integration services, but have a strategic partnership with ERP integration specialists to assist with integration issues. Costs for integration services are separate from those of Polymermarketplace. Please contact us to learn more about ERP integration possibilities.
How long does integration with my company’s ERP system take?
It is difficult to assess your ERP integration needs without knowing your company’s system requirements. Please contact Polymermarketplace to discuss your ERP integration questions and associated costs.
Can I ask you another question?
Yes! Please contact us and we’ll be happy to answer all of your questions.
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